Postage costs are automatically added to your order
"While we are sure you’ll love what you’ve ordered, we understand that sometimes you might have second thoughts. To make a return for a refund or exchange, you’ll need to follow the instructions set out below."
1. Please download Returns Note (below) , if you do not have a printer please include a copy of your Invoice or Paypal Transaction number with your returned item/s your email address and transaction reference and whether you would like a refund or an exchange. If you would like to exchange your order, please fill out the details on our form. If there is any difference in costs, we will contact you with a refund or an invoice for the difference in price. We do not charge postage for exchange orders this is a FREE *service. (*Free delivery for UK exchange orders received via our website only, unfortunately this does NOT include orders placed via Amazon or overseas exchange orders, if you are an overseas customer we will need to charge postage costs, if you are an Amazon customer please re order via Amazon or from our website.) All returns and exchange orders must be returned within 14 days of receipt of order, orders received after period of time and up to 60 days of receipt of payment will incur a 15% administration. Orders received after this period will be returned to the sender.
2. Fill out the Returns/Exchange Note and include this in your parcel with your returned item/s
3. Please note all items must be returned unworn and unused complete with tags in their original pack, bag, box etc, the items must be in a saleable condition, failure to do so the goods will returned to the buyer. We also advise obtaining proof of posting of your returned items or you may want to insure your returned goods for their full value when posting it as we cannot be held responsible for lost or misdirected returns. The Distance Selling Act states that the customer is responsible for taking reasonable care of the goods until they are returned to the supplier. Unfortunately, postage costs are non-refundable.
4. If you feel your goods are faulty and prove to be faulty, we will provide an exchange or full refund as requested if the goods have not been used. (Purchase's over 60 days cannot be refunded, only credited or exchanged) Your statutory rates are not affected*
Pretty Pink Toes Returns Note
You accept that you are solely responsible for evaluating any goods or services offered by us or by third parties and that Pretty Pink toes will not be party to or in any way responsible for any transactions between you and third parties. Where the web site links contains advertising and other material submitted to us by third parties please note that those advertisers are responsible for ensuring that material.
We take the security of our web site and your data extremely seriously.
We do not capture and store any personal information about individuals who access this Web site, except where you voluntarily choose to give us your personal details via email, or by enquiring about or ordering any of our services. In these latter cases, the personal information you give us is used exclusively by Pretty Pink Toes for providing you with our services and any other services described on this Web site. We do not pass any of your personal data to outside organisations and/or individuals, except with your express consent.
You have a right to know about the personal information Pretty Pink Toes holds about you. You also have a right to have your data corrected or deleted. Please address all your requests and/or queries about our data-protection policy to
This web site complies with all legal requirements.
We make every effort to check and test this website during production. However, we would advise you to run an anti-virus program on anything you download from the Internet. We cannot accept any responsibility for any damage to your computer system or loss of data cause
All images, content and design (previous and current designs and content) on this site are copyrighted. All rights reserved. Which means you are allowed to save, for example any images, for your own personal use (i.e - viewing them on your computer), but any distributing, republishing, copying and any other forms of those and more are strictly prohibited without my consent in writing. If images from this website ares duplicated without my permission, then expect to be invoiced.
However, if you wish to use the images and/or any other content for use on other websites or media etc..then please contact us for further details and we'll be happy to look at accommodating your interests.